Barrier free facilities

At Realworde, we are committed to providing a convenient and enjoyable shopping experience for every customer. We understand that each person's needs and experiences are unique, so we actively promote accessibility design on our websites and services to ensure that all customers can access and enjoy our products and services.

Website accessibility design
Our official website has been carefully designed to meet web accessibility standards. We ensure that the site interface is simple and easy to use, with support for screen readers and keyboard navigation for visually limited users. Our product descriptions and images have clear Alt Text so that customers using screen readers can get a full picture of the product.

Auxiliary function
If you need more accessibility features or experience any difficulties in using our website, please do not hesitate to contact our customer service team. We will provide you with personalized help to ensure that your shopping experience is accessible.

Customer support
We provide a variety of contact methods, including email and phone support, and ensure that our support team is accessible to all customers. Whatever questions or needs you have, we are here to listen and help.

Multilanguage support
In order to better serve customers with different language backgrounds, the Realworde website provides multi-language switching function to help non-English users browse and shop more easily.

We are committed to providing accessible service and support to every customer, ensuring that you can enjoy shopping at Realworde and experience the unique charm of our handmade accessories. Please feel free to contact us with any questions or feedback.