Privacy Policy

At Realworde, we take the protection of your privacy and personal information very seriously. We are committed to transparency, fairness and legality in the collection, use, protection and sharing of your information. This Privacy Policy explains to you how we collect and process your personal information and how you can manage your privacy.

1. Information we collect

In order to provide quality services, we may collect the following types of information:

Personal information: including your name, email address, phone number, mailing address, billing address, etc.
Payment information: including your credit card number, payment method, etc., to process your order.
Usage data: including your browsing behavior on our website, visit time, device information, etc., to improve our services and user experience.
Cookies and similar technologies: We use cookies and other technologies to collect and store information about your usage habits in order to provide personalized services and advertising.
2. Use of information

We collect your information in order to:

Process and fulfill your order.
Provide customer support and respond to your inquiries.
To send you updates or promotional information about orders (only with your consent).
Improve our website and services.
Protect your account from fraud.
3. Protection of information

We undertake to take reasonable technical and organizational measures to ensure that your personal information is adequately protected from unauthorized access, disclosure, alteration or loss. All sensitive payment information is processed through encryption technology and stored on secure servers.

4. Information sharing

We do not sell or rent your personal information to third parties. We only share your information if:

Sharing with Service providers: We may share your information with trusted third-party partners (such as payment processors, logistics companies, etc.) in order to provide related services.
Legal requirements: If required by law or to protect our legitimate rights and interests, we may disclose your personal information.
5. Your Rights

You have the right to:

Access and correct your personal information.
Request deletion of your personal information (to the extent permitted by law).
Choose whether to receive promotional messages and notifications from us.
Disable cookies or adjust your browser Settings to limit or deny the use of cookies.
If you have any questions or requests regarding your personal information, please feel free to contact us.

6. Policy update

This Privacy Policy may be updated as required by law, technology or business. We will post the updated Privacy Policy on the website and indicate the date of the update. Please review this policy periodically to ensure that you are aware of our privacy practices.

Thank you for trusting Realworde and we will do everything we can to protect your privacy.